Corona virus update:
As of May 7, 2020 the Maryland Department of Health is allowing routine healthcare visits. While we have been helping patients every day with urgent needs since the pandemic began, Pediatric Eye Care of Maryland is now open and ready to help you with all of your eye care needs.
It is our primary goal to offer you the safest experience possible while providing you the best eye care possible. To that end, we have made considerable changes to our office procedures which you should be aware of before entering our office:
1. You will be asked whether or not you have any symptoms of COVID-19 prior to entering the office. These symptoms include:
- Loss of Taste/Smell
- Runny nose
2. You will be asked about exposure:
- Recent travel outside of Baltimore from a “hotspot”
- Recent exposure to someone with COVID-19
3. To decrease the time spent in our office, please come prepared with the insurance form (found HERE) and patient registration form (found HERE). You can print them out at home and complete before arriving to the office. Please remember to bring your insurance card as well.
4. Only the patient and one guardian will be permitted to the office. We cannot accommodate siblings or more than one guardian as this makes social distancing more difficult and increases the risk of transmission of COVID-19.
5. Patients (over age 2) and guardians MUST wear a mask covering their nose and mouth throughout their entire time in our office. The mask CANNOT be the type with a “valve”. Also, “gaiters” are not sufficient.
6. Patients and guardians will have their temperatures checked (non-contact) upon arrival.
7. Our check-in and check-out areas are protected by plastic barriers. Pardon our appearance!
8. We will be minimizing the use of our waiting room, and making our best effort to bring patients straight from the front desk into an exam room. If you wish to use the waiting room, rest assured that we are spacing patients out such that there should never be more than a few people in the waiting room at a time. We also have removed all magazines and toys, and have spread out the chairs.
9. If you are being dilated, you will likely have the option of staying in your original private exam room while waiting. If you prefer to leave during this time (about 3o minutes), you also have the option of waiting outdoors or in your car.
10. Each room will be thoroughly cleaned and disinfected between patients. The doctors will be using additional protective gear, including plastic shields on the microscopes.
11. Our optical shop is able to serve you but please do not touch any frames, and wait for the optician to help you. Frames will be disinfected before and after you try them on.
GETTING IN TOUCH WITH US
Our schedulers are working hard to call all the patients who had visits scheduled from late March to early May that needed to be cancelled due to the pandemic. But please also call us if you are eager to reschedule that visit as it may take some time for us to call everyone. And if you have a visit coming up, please call us at to confirm whether you will still be coming in. We are also, as always accepting new patients so please call for that as well. For all of these visits, call (410) 433-8488 and press 3 for scheduling. If you reach a recording, please leave a message and our staff will call you back within 1-2 business days.
If you do not need an exam but have questions about replacing glasses, press 7, and if you need help ordering contact lenses, press 6. If you have a true eye emergency, meaning sudden vision loss, significant eye pain, or an injury please press 1 to have the on-call ophthalmologist paged.
A BIG THANK YOU!
We would like to express our gratitude to People’s Bank, whose caring attention to small businesses such as our medical practice will enable us to keep our doors open and continue to provide care for your family for many years to come.